OUR POLICIES
PRIVACY POLICY
Nutan Petshop, NUTAN MEDICAL HALL or Nutan Petshop.com, will only disclose your Personal Information in accordance with this Privacy Policy. If you decline to submit personal information to us, then we will unfortunately not be in a position to provide the Services to you. Any of your personal information which you provide when you use Nutan Petshop.com, in an unencrypted manner and/or to an open, public environment or forum including (without limitation) any blog, chat room, albums, community, classifieds or discussion board, is not confidential, does not constitute Personal Information, and is not subject to protection under Privacy Policy. Since such public environments are accessible by third parties, it is possible that third parties may collect and collate and use such information for their own purposes. You should accordingly be careful when deciding to share any of your Personal Information in such public environments. Nutan Petshop is not liable to you or any third party for any damages that you or any third party may suffer howsoever arising from your disclosure of Personal Information in any public environment. Disclose your personal information in a public environment at your own risk.

The Information Nutan Petshop may collect
  • 1. User-provided Information: When you register for, browse and use the Website, you may provide to Nutan Petshop "identity information" (such as your name, email address, address, home or mobile telephone number etc.).
  • 2. If you decide to register through or otherwise grant access to a third party, social networking or authentication service that we may make available ("Authentication Service"), such as Facebook Connect or Google, Nutan Petshop may also collect any such "identity information" that you have provided to the Authentication Service from the account you have with the Authentication Service.
  • 3. If you choose to provide information, during registration or otherwise, you are giving Nutan Petshop the permission to use and store it consistent with this policy. Therefore, please understand that when you sign in with Nutan Petshop, you are not anonymous to us.

IP Addresses and cookies
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. We may also collect such information from your Facebook friends and other Facebook users who use the Service. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

The Way Nutan Petshop Uses Information
Nutan Petshop uses the information that you provide or that we collect in order to establish and enhance our relationship with you. Nutan Petshop generally uses the information you provide or that we collect to operate, maintain, enhance, and provide all of the features and services found on the Website. If you have given Nutan Petshop consent, we may use your personally identifiable information to provide you with information about Nutan Petshop features, services and other offerings that may be of interest to you. We may also send information or offers to groups of users on behalf of other businesses.

Contact Us If there are any questions regarding this privacy policy you may contact us using the information below: Nutan Petshop NUTAN MEDICALL HALL 3-6-564/7, St No. 10, Himayatnagar Hyderabad - 500029, Andhra Pradesh 91-40-66106360 Nutan Petshop@gmail.com
SHIPPING & DELIVERY POLICY
Nutan Petshop will ship only in India and for domestic (India) buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 10 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. Nutan Petshop is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 10 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation.

Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times (Unless specified at the time of Order). Nutan Petshop is in no way responsible for any damage to the order while in transit to the buyer.
ORDER CANCELLATION
All order cancellations will be handled as per our Standard Cancellation Policy

Cancellation by Nutan Petshop:
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order.

Cancellation by Customer:
If you cancel your order before your product has shipped, we will refund the entire amount. If the cancellation is after your product has shipped, you can do one of the following:
1. If your product has shipped but has not yet been delivered, contact Customer Support and inform them of the same
2. If you received the product,it will be eligible for replacement, only in cases where there are defects found with the product.

In order to get a defective item replaced, contact us via Contact Us Page or call on +91-9849019700, within 15 days from the date of delivery. The defective product or part of the product will be recalled and a replacement will be shipped immediately.
REFUND AND RETURN
Definition: 'Return' is the action of giving back the item purchased by the customer from the website to Nutan Petshop. Following situations may arise:
1. Item was defective
2. Item was damaged in transit
3. Products was / were missing
4. Wrong item was received
Return could also result in refund of money in some of the cases.

We encourage the customer to review the listing before making the purchase decision. In case the customer orders a wrong item, Nutan Petshop shall not be entitled to any return/refund.
The following RULES apply to this Policy:
1. Certain consumable items will not be returned or refunded in case the seal is found to be broken. The list of such items includes food, grooming products, supplements, dog apparel, beds, car seat covers etc
2. In case of damaged or any missing product the customer needs to raise the request within 24hours from the time of delivery. Once the customer has raised the request, he/she needs to provide a visual proof (an image) of the damaged product to Nutan Petshop within 3 days from the time of delivery.
3. All items to be returned must be unused and in their original condition with all original tags and packaging intact and should not be broken or tampered with.
4. In the event the Seller accepts the return request raised by the customer, customer will have to return the product and then the refund shall be credited to the customer’s account.
5. Refund will only be processed after a quality check of the product by experts of Nutan Petshop

Please note that the product should be unused and should be sent back along with original box and invoice to:
NUTAN PETSHOP
NUTAN MEDICAL HALL
3-6-690, Shop No 2, D V Arcade, Street No. 10, Himayatnagar
Hyderabad - 500029, Andhra Pradesh
The refund process will be initiated once we have received the product(s). Typically refunds are processed in less than 10 working days but in case of payments by Cheque or DD, it may take a few extra days for the cheque to be delivered to your billing address, and for the funds to be credited to your account, once you deposit the cheque.
TERMS AND CONDITIONS
Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions ("Terms").

By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services.
In these Terms, references to "you", "Member", “User” shall mean the end user accessing the Website, its contents and using the Services offered through the Website. "Service Providers" mean independent third party service providers, and "we", "us" and "our" shall mean Nutan Petshop - c/o Nutan Medical Hall.

User Account, Password, and Security:
You will receive a password and account designation upon completing the Website's registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify Nutanpetshop.com of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Nutanpetshop.com cannot and will not be liable for any loss or damage arising from your failure to comply with this Section 2.

User Registering with Nutanpetshop.com:
In order to take advantage of certain features on the Site, you may be required to register with NutanPetshop. For example, you may be required to register with NutanPetshop. if you want to set up a "My Account" on NutanPetshop, where you can view a record of your contributions in the form of articles, ratings, blogs, feedback, get email alerts, etc.. You may also be required to register with NutanPetshop if you are a business owner, or want to respond to certain comments by users, or participate in any contribution towards the Site. NutanPetshop use of any personal information that you provide to NutanPetshop.in during any registration process is governed by NutanPetshop’s privacy policy.

User Access and Interference:
You agree that you will not use any robot, spider, other automatic device, or manual process to monitor or copy our pages or the content contained thereon or for any other unauthorized purpose without our prior expressed written permission. You agree that you will not use any device, software, or routine to interfere or attempt to interfere with the proper working of the Site. You agree that you will not copy, reproduce, alter, modify, create derivative works from, or publicly display any content (except for your own personal, non-commercial use) from our Web site without the prior expressed written permission of NutanPetshop.

User Conduct and Rules:
You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not:
1. defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;
2. publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information;
3. upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents;
4. upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another's computer;
5. conduct or forward surveys, contests, pyramid schemes or chain letters;
6. download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner;
7. falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
8. violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;
9. violate any applicable laws or regulations for the time being in force in or outside India;and
10. violate any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein.
11. exploit any of the services. We reserve the right to deprive individual customers of our Cash on Delivery payment option. Moreover, we might refuse any of our services, terminate accounts, and/or cancel orders at our discretion, including but not limited to, if we believe that customer conduct violates applicable law or is harmful to our interests.
12. You shall not make any derogatory, defamatory, abusive, inappropriate, profane or indecent statement/s and/or comment/s about Nutanpetshop.com, its associates and partners on any property owned by Nutanpetshop.com.

Copyright:
1. You may not reproduce, publish, perform, broadcast, make an adaptation of, sell, lease, offer or expose any copy of any Content in respect of which we own the copyright without our consent, or in the case of the Content of a third party author, without his or her consent.
2. You acknowledge that we own the right, title and interest in and to the Services developed and provided by us, the system which provides the Services and all software associated with the Services, as well as all Intellectual Property Rights thereto.
3. You will comply with all national and international laws pertaining to Intellectual Property Rights.

Termination:
1. Nutanpetshop.com may suspend or terminate your use of the Website or any Service if it believes, in its sole and absolute discretion that you have breached any of the Terms.
2. If you or Nutanpetshop.com terminates your use of the Website or any Service, Nutanpetshop.com may delete any content or other materials relating to your use of the Service and Nutanpetshop.com will have no liability to you or any third party for doing so.
3. You shall be liable to pay for any Service or product that you have already ordered till the time of Termination by either party whatsoever. Further, you shall be entitled to your royalty payments as per the User License Agreement that has or is legally deemed accrued to you.

INFORMATION

MEMBERS

CONTACT US

3-6-690, Shop No 2, D V Arcade, Street No. 10, Himayatnagar
Hyderabad - 5000029, Andhra Pradesh
+91 9100050405
+91 9100050405
 nutanmedical@gmail.com

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